Landscape Supplies Limited trading as Wyatt Landscape Supplies

Website: https://www.wyatts.nz  |  Last updated: 12 October 2026

1. Who We Are

This website is operated by Landscape Supplies Limited, trading as Wyatt Landscape Supplies (“Wyatts”, “we”, “us” or “our”).

Wyatts supplies landscaping, gardening and building materials through our retail yards, online store and delivery services. We are committed to handling personal information responsibly in accordance with the New Zealand Privacy Act 2020.

2. Information We Collect

When you visit our website, make a purchase or contact us, we may collect:

• Your name, email address, phone number, billing and delivery addresses.
• Products purchased, order details, payment transaction references and order history.
• Account registration information and preferences, where applicable.
• Information supplied in contact forms, emails or customer enquiries.
• Technical and usage information such as IP address, browser, device, pages visited, cookies and marketing preferences.

We collect information reasonably necessary for our business activities or otherwise permitted by law.

3. How We Use Your Information

We use information to process and fulfil orders; arrange delivery and Click & Collect; communicate about purchases and enquiries; process refunds; maintain customer and accounting records; provide support; improve our website and services; measure advertising performance; send marketing where permitted; and meet legal obligations.

We do not sell customers’ personal information.

4. Online Payments

Online payments are processed using third-party payment service providers. Payment information is handled through the relevant provider’s systems.

Wyatts may receive payment confirmations, references and information needed to administer orders and refunds. We do not intentionally collect or store full payment card details on our own systems.

5. Cookies and Website Analytics

Our website may use essential shopping-cart and login cookies, preference cookies, analytics cookies and advertising cookies.

We may use services such as Google Analytics, Google Ads and Meta advertising tools to understand website use and measure campaigns. These services may collect data about visits and advertising interactions.

You can manage cookies using your browser settings and, where available, website cookie preferences. Disabling some cookies may affect shopping functionality.

6. Marketing Communications

Where permitted by law, we may send product news, updates and promotional offers. You can unsubscribe using the link in promotional emails or by contacting us. We comply with applicable requirements of the Unsolicited Electronic Messages Act 2007.

7. Sharing Your Information

We may disclose relevant information to service providers involved in operating our business, including payment processors, website hosting and support providers, delivery contractors, accounting and customer management software, communications providers, marketing and analytics platforms (including Google and Meta), professional advisers and authorities where required by law.

We share information only for legitimate purposes or where otherwise permitted or required by law.

8. Storage and Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification or disclosure. Measures may include secure website connections, access controls, password protection, reputable service providers and staff procedures. No online system can be guaranteed completely secure.

9. How Long We Keep Information

We retain personal information only as long as reasonably necessary for the purpose collected or required by law.

• Customer and order information: for customer service, warranty and business administration purposes.
• Financial and transaction records: generally at least seven years where required by New Zealand law.
• Enquiries: for as long as reasonably needed to respond and maintain appropriate records.
• Marketing information: until unsubscribe, withdrawal of consent or no longer needed.
• Analytics information: according to the relevant provider’s retention settings.

When information is no longer required, we take appropriate steps to delete, anonymise or securely dispose of it.

10. Access and Correction

Under the Privacy Act 2020, you can request access to personal information we hold about you and ask us to correct it. Contact admin@wyatts.nz. We may need to verify your identity before responding and will respond as required by law.

11. Overseas Service Providers

Some providers, including cloud, hosting, payment, analytics and advertising services, may process or store information outside New Zealand. Where personal information is disclosed overseas, we take steps required by the Privacy Act 2020 to ensure the disclosure is lawful and appropriate protections apply.

12. Data Breaches

If we become aware of a privacy or security breach, we will investigate and take reasonable steps to contain and address it. Where a breach is likely to cause serious harm, we will notify the Office of the Privacy Commissioner and affected individuals as required by law.

13. Third-Party Websites

Our website may link to external websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

14. Automated Processing and Advertising

We may use analytics and advertising services to understand customer interests, website activity and campaign effectiveness. These services may use cookies to display relevant advertisements on other platforms.

We do not use solely automated decision-making to make decisions about customers that have significant legal or similarly serious effects.

15. Changes to This Policy

We may update this policy as our website, business or legal requirements change. The latest version and update date will be published on our website.

16. Contact Us

Landscape Supplies Limited trading as Wyatt Landscape Supplies

PO Box 199, Warkworth 0941, New Zealand

Email: admin@wyatts.nz

Website: https://www.wyatts.nz

You may also contact the New Zealand Office of the Privacy Commissioner if you have concerns about how your information has been handled.